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Thank you for your note. Please be assured that your site is not currently penalized by Google. As you may know, results in our index change regularly based on ongoing, automated processes aimed at improving the quality and content of our search results. Changes you observe may include, but are not limited to, addition of new sites, changes in the ranking of existing sites, sites falling out of the index or getting dropped and sites' content fluctuating between old and new content.  

We realize these changes can be confusing. However, these processes are completely automated and not indicative of wrong-doing or penalization of individual sites. We currently include over four billion pages in our index and it is certainly our intent to represent the content of the Internet fairly and accurately. The ongoing changes you have observed are part of this effort.

While we cannot guarantee that your page will consistently appear in our index or appear with a particular rank, we do offer guidelines for building a "crawler-friendly" site. You can find these guidelines at http://www.google.com/webmasters/guidelines.html . Following these recommendations may increase the likelihood that your site will show up consistently in Google search results.

We hope the information we have provided above is helpful to you. If this response did not adequately resolve your question, we hope that you will visit the webmaster section of our site at http://www.google.com/webmasters/ . In an effort to better address your needs, we've dedicated this entire section of our website to answering common webmaster questions, listing Google's quality requirements and recommendations, and much more. 

Of course, we cannot anticipate and answer everyone's questions on our website. Realizing this, we have also created a Google discussion group on Google Groups where Google users and webmasters can connect to share their vast knowledge and experience. You can access this group at http://groups.google.com/groups?q=google.public.support.general . If you have already checked the webmaster section of our website and haven't found an answer, we encourage you to post your question to the Google Support group.

Regards,
The Google Team

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Thank you for your reply. Once again, please be assured that your site is not currently penalized. Our link search does not currently return a comprehensive set of results. The results show a sample of the links that point to your page, but this list is in no way indicative of the link structure utilized by Google to formulate a page's PageRank.  

To obtain a more comprehensive list of the links that point to your page, you might try performing a Google search on your URL. From the result page, select the "Find web pages that contain the term" link and Google will provide you with a list of web pages that mention your address.

Regards,
The Google Team